12 Oct 2026 This notice explains, under Article 10 of Turkey's Law No. 6698 on the Protection of Personal Data (KVKK), how your personal data is processed when you use the Akua Adforce website and member dashboard. For more general information see the privacy policy and the cookie policy.
Data Controller
- Email: info@akua.net
Personal Data We Process
- Identity and contact: name, surname, email, phone (when entered in the contact form).
- Account: username, password (stored only as a hash), profile details, notification preferences.
- Billing details: the name, address and tax details you enter for invoicing.
- Financial: order, payment and wallet transactions; for sellers, the account holder name and IBAN entered to receive payouts. Your card details are not stored on Akua Adforce servers; card payments take place at the payment provider PayTR.
- Transaction security: IP address, browser information, login attempts and account activity records.
- User content: messages, dispute descriptions, support tickets, reviews and uploaded files.
Purposes and Legal Grounds
- Creating the membership and performing the contract: orders, payments, delivery, disputes and payout requests.
- Legal obligations: invoices, books and retention required by law.
- Security and fraud prevention: login attempt limiting and suspicious transaction checks.
- Support and communication: replying to your requests.
- Marketing communication: only when you have given explicit consent.
Who Receives Your Data
Your data is shared, to the extent needed for the sale and the service, with the payment provider PayTR (card payments and refunds), the other party of the order (buyer or seller; the information needed for the order), hosting and email delivery providers and public authorities authorised by law. Your data is not sold to third parties for marketing.
Retention Periods
- Account activity, contact form and last login records containing IP and browser information: anonymised after 90 days.
- Login attempt records: deleted after 30 days.
- Product and profile view records: deleted after 90 days.
- Order, payment and invoice records: kept for the period required by the relevant legislation.
Your Rights and How to Apply
Under Article 11 of the KVKK you have the right to learn whether your data is processed, request information, learn whether it is used for its purpose, request correction, deletion or destruction, ask that third parties be notified, object to the result of automated analysis and claim compensation for damage.
- From the dashboard: In the "Privacy and Data" section of the My Profile page you can download your data and delete your account. Deletion is not possible while you have a wallet balance, open orders, pending payout requests or published/pending listings; these must be closed first.
- By email: write to info@akua.net with information that verifies your identity.
Your application is concluded within thirty days depending on the nature of the request. If you find our reply insufficient, you have the right to complain to the Personal Data Protection Board.
Updates
This notice may be updated in line with changes in our processes or legislation. The current version is always published on this page.
